Rude behavior at work has come to be expected, like donuts in the breakroom. Two decades of research on employee relationships shows that 98 percent of employees experience rude behavior at work, but now a new study suggests a large majority of workplace relationships are not characterized by rudeness.
Isolated incidents of rude behavior at work, although somewhat common, do not point to widespread incivility between employees and their colleagues, according to a new UCF study.
“Because prior research suggests workplace mistreatment is harmful and widespread, it is often called an epidemic, but our findings show that rude behavior is less like the flu and more like cholera,” says Shannon Taylor, an associate professor of management and co-author of the report. [Read more…] about Rude behavior at work not an epidemic, new study shows